Elevate your business and propel forward

Training, News, & Information for Successful
Business owners in the IT Space Computer Consultants Managed Service Providers Value-Added Resellers Technology Consultants and more!

Small Biz Thoughts Technology Community

Access Karl’s complete library, member forums, huge discounts to classes, free passes to community meetings and more..

Training

Continuing education and certification for Technology Entrepreneurs and Managed Service Providers in 5-week classes. NEW: Certification Pathways!

Bookstore

Our storefront for books, seminars, white papers, and more. Karl’s books cover network migrations, network documentation, service agreements, managed services, work/life balance and more. Plus, other materials by some of the best and brightest in our business.

Upcoming Events

International webinars, conferences and community meetings. Learn, network and grow your business alongside other I.T. Professionals.

SMB Community Podcast

Listen in on conversations between folks who are doing business with or as SMBs, MSPs, and VARs, etc. Hear behind-the-scenes footage of how they made this-or-that happen, be one of the first to hear about new products or services, and access exclusive deals.

People talk..

I am an avid buyer AND consumer of Karl's expert products and services for professional IT service firms catering to small businesses. Karl has done what I do, providing technical support and technology services to small businesses. He developed SOP's and best practices I follow. Karl doesn't rest on his laurels. He's constantly developing new ways for us to make money while servicing clients, such as his Cloud 5 package. I recently sold the package to a law firm and they are very happy. I look forward to following Karl's development of smallbusinessthoughts.org. If you're an IT service firm and you're not following Karl, you're missing out on a lot of quality content that will help your business!
David Streit
Small business technology advisory and end user support focused on small businesses in New Jersey
I have had the great fortune and pleasure of working with Karl over the last dozen years or so and a better speaker, strategist, consultant or business partner you will be hard-pressed to find. Karl's business and technical knowledge is tempered only by his quick, dry wit, making every opportunity to work with him a memorable experience. His numerous published works invite a broad audience to benefit from his knowledge and experience, and his generosity and humility are a rarity in our (or any) industry. I highly recommend engaging with Karl - you will be glad you did.
Erick Simpson
IT Business Transformation and Channel Growth Expert, Author and Consultant and Creator of the MSP Mastered™ Methodology

SOP Friday

A weekly look at standard operating procedures for a successful consulting business

Managed Services Operations Manual

When you document your processes and procedures, you design a way for your company to have repeatable success to help you become more successful, more efficient, and more profitable.

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Karl’s calendar is already filling up quickly for 2025 – reach out soon to have him at your event!

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