SOP Friday
A weekly look at standard operating procedures for a successful consulting business
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SOP: Service Manager Roles and Responsibilities
SOP: No One Needs a Monkey Hook
Confidentiality and Nondisclosure - SOP for Managed Services
Take the Customer's Perspective on Service - SOP for Managed Services
Don't Create Policies that Lose Money - SOP for Managed Services
Licensing - Set an Example for Staff and Clients - SOP for Managed Services
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Managed Services Operations Manual
When you document your processes and procedures, you design a way for your company to have repeatable success to help you become more successful, more efficient, and more profitable.
